Contact Us

Welcome to the Pinto Ranch online store! We would like to extend our southern hospitality to all vistors, even the virtual ones.  If you have questions about an existing order, placing a new order, or have inquiries regarding general product information, a customer service representative will be happy to answer any questions, comments, or concerns you may have.

CUSTOMER SERVICE OPERATING HOURS (CST):
Monday to Friday: 10:00 am - 6:00 pm
Saturday: 10:00 am - 5:00 pm

CONTACT US:
E-mail: store@pintoranch.com
Toll-free (800) 393-8001
Houston (713) 333-7920
Dallas (214) 217-6200
Las Vegas (702) 228-3400

To facilitate a prompt reply to your e-mail, please provide the following information:

Name
Address
Order # (if applicable)
Item # (if applicable)
Method of contact - if you would like us to respond via phone, please provide your phone number. If you prefer e-mail, please be sure to include your e-mail address in the body of your message.

STORE INFO:
Click here to see our store addresses, contact info, and hours of operation.

RETURN POLICY:
Visit our Return Policy page for more information.

PRIVACY POLICY:
Visit our Privacy Policy page for more information.

 

SHIPPING POLICY:
Visit our  Shipping Policy page for more information.

MEDIA & PRESS:
Approved photography is available for re-print. Please direct all press and media inquires to:

Elizabeth Goetz
PR & Marketing Associate
713.333.7926 direct