| Pinto Ranch Return Policy If for any reason you are not completely satisfied with your purchase from Pinto Ranch, simply return it within 30 days of receipt for a prompt refund or exchange. Simply choose the return policy below that applies to you: IF YOU SHOULD NEED TO EXCHANGE ANY ITEM(S):1. Items purchased online may be exchanged at our physical stores in Houston (1717 Post Oak Boulevard, 77056) or Dallas (Northpark Center, 2nd Level between Neiman's and Barney's New York, 75225.) 2. To make an exchange via SHIPPING, please include a packing slip with your name, phone#, size and description of the item you need to exchange. Please include your ORIGINAL ORDER #. Return the item(s) prepaid -- sorry, we cannot accept COD. Upon receipt of your exchange, we will e-mail you verification and status. You will be charged $12-$20 for shipping of the new item(s). Please ship to the following address: Pinto Ranch c/o Internet Exchanges 1. Items purchased online may be returned for a refund at our physical stores in Houston (1717 Post Oak Boulevard, 77056) or Dallas (Northpark Center, 2nd Level between Neiman's and Barney's New York, 75225.) 2. To make a return via SHIPPING, please include a packing slip with your name, phone#, size and reason for return. Return the item(s) prepaid -- sorry, we cannot accept COD. Upon receipt of your return, we will e-mail you verification and status. You will be refunded the full amount LESS any shipping costs incurred during the transaction. Please ship to the following address: Pinto Ranch c/o Internet Returns For questions regarding our Return Policy, please e-mail us at store@pintoranch.com. We appreciate your business. Thank you for shopping with Pinto Ranch! |